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Finofo FAQs - everything you need to know

Do I need to connect my ERP to start using Finofo?

No. Finofo works with or without an ERP. You can ingest documents, match, approve, pay, and reconcile right out of the box. When you’re ready, you can integrate your ERP and post clean, coded invoices in one click.

How does Finofo handle POs and receipts if they’re not in my ERP?

Finofo doesn’t depend on your ERP for source documents. It ingests POs, invoices, packing slips, and GRNs from email, text, drag & drop, and matches them at the line level using AI, not sync schedules.

Does Finofo support 2-way and 3-way matching?

Yes. Instantly and accurately. Finofo runs instant, AI-powered 2-way and 3-way matching. The AI builds a document set even if there are multiple Invoices and GRNs under one PO. It aggregates line item level info for 2-way and 3-way matching. Line items are matched by SKU, quantity, UoM, and price. Exceptions are flagged smartly respecting your vendor-specific tolerance policies.

Can I process AP documents without templates or manual tagging?

Yes. Finofo’s AI identifies and classifies documents automatically—invoice, PO, or GRN—then extracts every field and line item with 99% accuracy. No templates, no rules, no manual tagging needed.

Can Finofo manage Non-PO invoices?

Yes. You can create and approve Non-PO invoices directly inside Finofo, just like regular invoices, with full coding and audit history.

Does Finofo support invoice approval workflows?

Yes. Build approval policies with multi-level routing, role-based rules, and group logic—no IT setup required.

How does Finofo integrate with my existing processes?

Finofo plugs into your email, shared drives, and ERP. You can start lightweight and deepen integrations later.

How fast can I get started?

You can go live in hours. There’s no field mapping, no complex configurations, and no IT setup needed. Just connect your inbox or upload documents and let Finofo do the rest.

Does Finofo support line-level coding and segmentation?

Yes. Finofo’s AI auto-codes every invoice line with the correct GL account, department, location, cost center, and subsidiary. You get ERP-ready data without manual work or spreadsheet clean-up.

What happens if there are mismatches or missing documents?

Finofo flags only the exceptions that exceed your set tolerance thresholds. You’ll see a clear, line-level summary with context so you can resolve confidently or close out with one click.

Can I bulk-approve and pay multiple invoices at once?

Yes. You can group invoices, apply your approval workflows in bulk, and execute payments across vendors in a single click. Finofo handle

Who can set up approval policies?

Admins and owners on Finofo can set up approval policies for payments, currency conversions, deposits and transfers. Define rules, assign approver groups, and let the system handle the rest. Once set, approvals follow an automated workflow with no manual follow-ups required.

Are approvals automated? Will approvers get requests automatically?

Absolutely. The moment a transaction needs approval, the assigned approvers get notified instantly. They can review, approve, or decline requests with full visibility into timestamps, notes, and approval history. No delays, no guesswork—just a smooth, automated process.

How many approval levels, or approvers groups can I create? Are the approver groups customisable?

As many as you need. Whether it’s a simple one-step approval or a multi-level workflow, Finofo adapts to your policies. Need CFO approval for high-value transactions? Want department heads to sign off first? Set it once, and let Finofo enforce it every time.

How will approvals work with bulk payments?

Exactly like single transactions—but better. When you submit a batch for payment, Finofo automatically applies your approval policies to the entire batch. The full batch goes through the approval process, ensuring the right stakeholders review and sign off before execution.

Does the conversion really work 24x7 all year round?

Yes. You can convert funds between your accounts anytime—24/7, all year round. With support for 25+ currencies, you have complete flexibility to move funds whenever it suits your business.

Are there really NO fees for currency conversions from Finofo?

That’s right. There are no fees when converting funds between your currency accounts on Finofo. Move money freely without hidden charges or unexpected costs.

How can I manage multiple entities under the same corporate umbrella?

Finofo makes it easy to onboard all your entities under one unified platform. Manage global finance operations across multiple businesses with a single login—no need to juggle multiple accounts or platforms.

We have businesses across North America and send intercompany transfers often. How can we manage our treasury with Finofo?

With Finofo, you can manage all your entities in one place and move funds across them in real time. Transfer money in any currency, anytime, without wire fees or transfer fees. Every intercompany transfer happens instantly, saving you time and money while keeping cash flow optimized.

Where can I set up local accounts for customer payments?

Finofo provides local accounts in a wide range of countries and currencies, ready to use as soon as you sign up. There’s no need to set up a local entity - just share your local account details with your customers and receive payments as if you were based in their country.

How can we receive funds from international customers?

Open a local account in the currency you want to receive payments in. Share the account details with your customers, and they can send funds directly - no forced conversions, no unnecessary delays. Hold the funds in your account as long as you need before making payments or transfers.

Are there no incoming fees?

That’s right—Finofo does not charge incoming fees for receiving payments in supported currencies.

How do I transfer and withdraw funds from Finofo?

Transferring or withdrawing funds is simple. Set up the external accounts you want to send funds to, move money when needed, and even apply approval policies for added security.

Can my team comment directly on invoices and documents?

Yes. With Finofo, you can comment directly on any invoice, PO, line item, or exception - right where the work happens. No more forwarding PDFs or chasing context across email threads. Experience Google Doc like comment experience in your AP software.

Can I tag teammates or approvers in comments?

Absolutely. Use @mentions to loop in the right people instantly. Approvers, reviewers, or teammates will get notified and can respond in real time keeping everything moving.

Is there an audit trail for collaboration and approvals?

Yes. Every comment, edit, approval, and decision is logged in a shared timeline. You always know who did what, when, and why with full visibility across the team.

How is this better than using email or Slack for approvals?

Finofo keeps comments, approvals, and context attached to the document, not lost in inboxes or scattered across tools. You get faster answers, fewer delays, audit preparation, and zero confusion.

How does Finofo's pricing work?

Finofo keeps pricing predictable. Customize a plan that fits your stage, your workflow, your scale and only pay for what you use.
Choose the features that matter – AP automation, global accounts, treasury or international payments and scale by invoice volume, number of users or entities.

Can I use only one part of the platform, like just currency conversion or banking?

Yes. Finofo is modular, you can start with just global accounts, FX, or payments. You can always add AP automation or other modules later.

Do suppliers or vendors need to create an account?

No, your suppliers or vendors aren't required to create an account with Finofo. You can seamlessly send payments directly to their existing bank accounts.

Are there hidden fees for using Finofo?

Absolutely not. We don't charge hidden fees, maintenance fees, or any other surprise costs. Our pricing model is clear, transparent, and easy to understand.

Does Finofo offer non-profit pricing, startup discounts, or special rates?

Yes, we’re always open to supporting good causes and promising startups. Tell us more about your organization and how you plan to use our platform, and we’ll explore special pricing or tailored solutions to best support your goals.

Pay Australian Dollars bills in a single click - It is fast, secure, and affordable.

Open your local Finofo account in Australia, hold your funds, and send faster payments to your supplier’s bank account in Australia directly

Use BECS (local payment rail in Australia) to pay your suppliers like a local business

How to pay your AUD bills with Finofo?

Open local accounts and start sending payments faster

Upload supplier bills in any format

Route approvals and send payments

Convert currencies and reconcile instantly

Finofo FAQs - everything you need to know

Pay Australian Dollars bills in a single click - It is fast, secure, and affordable.

Open your local Finofo account in Australia, hold your funds, and send faster payments to your supplier’s bank account in Australia directly

Use BECS (local payment rail in Australia) to pay your suppliers like a local business

How to pay your AUD bills with Finofo?

Open local accounts and start sending payments faster

Upload supplier bills in any format

Route approvals and send payments

Convert currencies and reconcile instantly

Automate AP. Receive like a local. Pay worldwide.

Finofo FAQs - everything you need to know